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Why do Network Outages Happen?

Roei Hazout
Network Outage
April 25, 2024

Network outages can be caused by hardware failure, human error, software issues, or even bad weather. In some cases, malicious attacks or overload from too many users can also be to blame.

Here's a deeper dive into the usual culprits behind some popular and recent network outages:

Physical Network Disruptions

Just like a broken highway, underground cables or fiber optic lines can be severed during construction projects, accidental digs, or even by pesky rodents. These disruptions can cause outages that range from affecting a single building to knocking out internet access for a whole town. 

Think a water main break flooding an underground tunnel – it would take time to isolate the damage and get everything working again, causing outages for businesses and residents who rely on those cables.

Tip: You can consult a network outage map like Thousand Eyes to know the state of many networks. 

Information Overload

Sometimes, the data traffic gets too heavy, just like rush hour on a Friday evening. This can happen during peak usage times or when there's a sudden surge in online activity like everyone trying to watch a major sporting event being streamed live. 

An overloaded network can slow things down to a crawl or cause complete outages until the traffic eases up. Imagine a concert venue – the network can handle the usual crowd, but if everyone shows up at the same time and tries to enter at once, the system gets overloaded and entry slows to a standstill.

Power Play

No power, no data flow! If there's a power outage at a critical network hub, it can cause a localized outage for a neighborhood or even a cascading effect, taking down a much larger area. 

It’s kind of like a traffic light malfunction at a major intersection – the disruption can quickly ripple outwards, causing congestion on nearby roads. 

Data centers, which house massive amounts of network equipment, are especially vulnerable to power outages. Even a brief power flicker can disrupt operations and cause outages for the services and websites that rely on those data centers.

Technical Glitches

Even the most sophisticated machines aren't immune to breakdowns. Faulty routers, switches, or other network equipment can malfunction and disrupt data flow, causing an outage.  

Network engineers constantly monitor equipment health and perform routine maintenance to try and prevent these glitches, but sometimes hardware just fails.

Malicious Attacks

Just like highway robbers, malicious hackers can try to disrupt networks. They might launch attacks to steal data, damage systems, or even take down entire networks in cyberwarfare attempts. 

These attacks can be targeted or widespread, causing outages that can range from a single business to a significant portion of the internet. Picture a coordinated attack where multiple roads leading into a city are blocked at once – the disruption would be widespread and take time to clear.

Software Mishaps

Even well-intended software updates can go wrong. Bugs in new firmware or patches can disrupt network operations and cause outages.  

This is why network administrators typically test updates in isolated environments before deploying them to critical systems.

CDN Outages  

If a major CDN has an outage, it can significantly slow down access to websites and services that rely on it for fast loading times and smooth streaming; in certain cases, it can even lead to network-wide unavailability.

Natural Disasters

Floods, earthquakes, hurricanes, and other natural disasters can damage physical infrastructure and disrupt network functionality in several ways. 

  • Powerful winds from hurricanes can topple communication towers and knock down power lines. 
  • Earthquakes can cause cracks and breaks in underground cables and disrupt data centers. 
  • Floods can inundate critical network equipment and submerse fiber optic lines, causing widespread outages. 

These natural disasters can not only cause immediate disruptions but can also make repairs challenging due to hazardous conditions or widespread destruction, becoming one of the less frequent but main causes of major network outages.

To Gain More Insight, Check Out: Global vs Local Outage